FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are your prices?

Our prices are subject to changes relating to raw material cost and other market factors. We will send you an updated price list after your company contact us for further information

Do you have a minimum order quantity?

Yes, we require every order worths at least $1000, and quantity for each item up to 100,000pcs.

Can you OEM or ODM?

OF COURSE. We have strong R&D team, products can be custom-made to suit your own requirements.

Which companies are your major / largest customers in our country / regiorr?

We have quite a lot of customers worldwide, but we cannot reveal more about their confidential information.

What is the average lead time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for sample quality & artwork design.In all cases we will try to match your needs.  In most cases we are able to do so.

What kinds of payment methods do you accept?

T/T. 30% deposit in advance, 70% balance against the copy of B/L.

D/P sight (documents against payment sight).

O/A 60 days (open account) at best for the most trustworthy customers.

What is the product warranty?

We guarantee that all materials used in plastics processing and packaging are of food grade. As BSCI, Sedex enlisted member, BRC, GMP, IS022000, HACCP certified factory, we are committedto supplying quality products, meanwhile addressing and resolving every quality issue upon request.

Do you guarantee safe and secure customers' invested molds?

If any customers invest molds, we will respect and protect their fundamental interests and IPR (Intellectual Property Rights), their exclusive molds will be never used elsewhere in other's orders.

How about the shipping fees?

For sample-submitting, shipping fees vary from $40 to $80.

For LCL and FCL loads, shipping fees depend on the chosen INCOTERMS and forwarders.

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